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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Larsen

Kim Larsen

January 13, 2026

5  out of  5
rating by Kim Larsen
"This is an update review from a couple years ago. I wanted to include the two people who have been working with me the most lately. We have been with Mike Orn's office for around 25 years. I've always had a good experience with them. They take the time to thoroughly explain things and answer all my questions. Sophia and Kayla are phenomenal. It's quality people like this that make us such loyal customers."
We responded:
"Thank you Kim! You & your family have been long time great & loyal customers with our office! We appreciate you so much. Thx for the nice comments regarding Debbie. We love her too! Mike"
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jeffrey kuebelbeck

January 8, 2026

5  out of  5
rating by jeffrey kuebelbeck
"very knowledgeable excellent customer skills. Very knowledgeable highly ."
We responded:
"Thank you Jeff!!!!!"
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josh bahn

January 2, 2026

5  out of  5
rating by josh bahn
"Mike's team is always on top of requests. They are attentive and help out a great deal when policies need to change or if something has come up. Thanks for your quick attention, Sonia"
We responded:
"Thank you for the nice comments Josh! Appreciate the opportunity to handle your insurance needs! Happy New Year!"
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Ross Knudson

December 19, 2025

5  out of  5
rating by Ross Knudson
"Alex helped me out with my Dss. Very quick, and nice"
We responded:
"Ross, Thx for the nice comments about Alex! We love Alex too. Happy you were able to get DSS set up & we appreciate you placing your trust in us for your insurance needs. Mike"
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Lynn Shoemaker

December 10, 2025

5  out of  5
rating by Lynn Shoemaker
"Alex helped me out today"
We responded:
"Thank you Lynn!"
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Wanda Hanson

December 8, 2025

5  out of  5
rating by Wanda Hanson
"Alex was very helpful and answered all our questions"
We responded:
"Thank you Wanda! Have a Blessed Easter!"
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Dean Allenson

December 5, 2025

5  out of  5
rating by Dean Allenson
"Alex did great helping me with my towing reimbursement. Thank you Alex!"
We responded:
"Thank you Dean. Shared with Alex & you made his day! Appreciate you! Mike"
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L

December 5, 2025

5  out of  5
rating by L
"I had the pleasure of speaking with Kayla with Mike Orn's office. She was friendly and professional on the phone, and I appreciate how she takes the time to ask the right questions for people's needs! It's great to see dedicated and caring professionals like Kayla serving our communities!"
We responded:
"Thank you! We love Kayla too! Mike"
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Bachlien Hong

November 27, 2025

5  out of  5
rating by Bachlien Hong
"Alex saved me a lot of money on my Homeowners Insurance. He also was able to help me save on my car insurance as well! He was very professional and knowledgeable. Thank you Alex!"
We responded:
"Thank you Bachlien! We love Alex too. Our agency is always striving to give customers the right insurance coverage at the lowest price."
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Damola Pretty

November 26, 2025

5  out of  5
rating by Damola Pretty
"Mike and his team are truly amazing to work with. Alex helped me add my new vehicle quickly and made everything so easy, even during the busy holiday week, and we saved a few bucks! Win - Win! Highly Recommend."
We responded:
"Thanks for sharing! We appreciate the kind words!"
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Wayne Fischer

November 25, 2025

5  out of  5
rating by Wayne Fischer
"Alex very helpful with drive and save"
We responded:
"Wayne, Thank you for the nice comments about Alex! So grateful our Agency has the opportunity to serve your insurance needs. Mike"
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Hyeon-hwa

November 23, 2025

5  out of  5
rating by Hyeon-hwa
"Very happy with my insurance switch. Alex got me an auto and renters quote fast. He saved me so much $$ and was even able to improve my auto coverage!"
We responded:
"Thank you Hyeon! We are excited to have you join our State Farm family! Mike"
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Katherine Hong

November 20, 2025

5  out of  5
rating by Katherine Hong
"I’ve been really impressed with the Mike Orn Agency since I made the switch. Alex made sure I was adequately covered with my auto insurance by providing a fast, accurate and very reasonable quote! He went above and beyond and made me a life long customer in the process. Thank you!"
We responded:
"Thank you Katherine! So grateful for your nice comments about Alex. We will definitely share with him. Mike"
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Victoria Wilt

November 19, 2025

5  out of  5
rating by Victoria Wilt
"Alex was able to save us a lot of money on our home and auto insurance! Thank you Alex for the professional and kind service."
We responded:
"Thank you for the nice comments Victoria. We love Alex too! Mike"
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Bruce Larson

November 19, 2025

5  out of  5
rating by Bruce Larson
"Alex did a great job helping me out"
We responded:
"Thank you Bruce! Appreciate you! Mike"
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Brandon Moulzolf

November 19, 2025

1  out of  5
rating by Brandon Moulzolf
"Horrible customer service never play out claims. Always over priced, very unfair prices. Tell you one price and charge you another higher price."
We responded:
"Thank you Brandon!!"
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Mike Park

November 18, 2025

5  out of  5
rating by Mike Park
"My family has been working with Mike for quite a few years and have always been satisfied with the entire staff. We’ve had a few interactions with Alex lately and feel he has gone out of his way to serve our family with recent car changes. He has a kind, professional demeanor."
We responded:
"Thank you for the nice comments Mike! Appreciate your friendship & trust in our Agency! Mike "
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Evangeline Stacy

November 5, 2025

5  out of  5
rating by Evangeline Stacy
"Sandi from Mike Orn State Farm is absolutely amazing! She provides outstanding customer service — always fast, attentive, and incredibly helpful with anything I need. It’s such a relief working with someone so efficient and genuinely kind. Thank you, Sandi, for always going above and beyond! Vangie :)"
We responded:
"Thank you Vangie! Your nice comments made Sandi’s week! And mine too! You are incredibly kind & so grateful you are part of our State Farm Insurance family. Mike"
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Eric Glaser

August 29, 2025

5  out of  5
rating by Eric Glaser
"Always responsive and helpful"
We responded:
"Thank you for the nice comments Eric! Hope all is well! Mike"
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Daveed Her

July 30, 2025

5  out of  5
rating by Daveed Her
"Rachel is the best!!! Super friendly and helpful during our process of getting new car insurance. We love the positive energy from her!!! We even recieved a thank you card and that just shows how dedicated and passionate she is.👊"
We responded:
"Thank you Daveed! We love Rachel too. Appreciate your nice comments & grateful to serve your insurance needs. Mike"
Profile photo of Jodie Burchard-Miller

Jodie Burchard-Miller

July 28, 2025

5  out of  5
rating by Jodie Burchard-Miller
"Sandy is always there for me, she always gets right back to my monthly emails (lol) and is always a pleasure to work with."
We responded:
"Hi Jodie, Thank you for the nice comments about Sandi! You made her day!😀Mike"
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Natalia Becerra

July 9, 2025

5  out of  5
rating by Natalia Becerra
"Mike and his team have been the greatest! My home has been insured with them for years, and they’ve always been reliable. They answer every question I have, and their responses are always quick. A big thank you to Sandi for your fast replies and to the entire office for the amazing work you all do. I truly appreciate it!"
We responded:
"Thank you Natalie! We appreciate your really nice comments & for placing your trust in us for your insurance needs. Grateful for you & Oleg. Mike"
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Don Veidel

June 27, 2025

5  out of  5
rating by Don Veidel
"Diane is great to work with and had great suggestions and information about our account…"
We responded:
"Thx for the nice comments Don! We love Diane too. 😀 Mike"
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monti gesino

June 25, 2025

5  out of  5
rating by monti gesino
"I have been with Mike Orn agency for at least 35 years. Totally happy with there service, always prompt and attentive to my needs as a business & home owner. Many occasions I have needed their services and they always come through. Cant find a better crew. Kayla has always been exceptional at taking care of my needs."
We responded:
"Thank you for the nice comments Monti! We appreciate you & your trust you place in us to handle your insurance needs. You are a great man! Mike"
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Christina H

June 12, 2025

5  out of  5
rating by Christina H
"Diane was a great help! 😃"
We responded:
"Thank you for the nice comments Christina. We will definitely share with Diane. Appreciate you! Mike"